Feedback and Follow up to Alliances Conferences

Dear Colleagues,

Further to the Alliances Conferences held in the SW Probation Region on 18, 19 and 20 April, I am writing to provide you with the overall feedback from the conferences and some thoughts regarding next steps.

In doing so it is worth reminding ourselves of the aims and objectives of the Conferences which were:

  1. To raise awareness and understanding amongst potential partner/provider organisations re the SW Probation Region approach to Alliances and Sub-contracting in the context of ‘Public Value Partnerships.’
  2. To promote the concept of Alliances/Partnership working with a range of potential partner/provider organisations from the Voluntary, Community and Private Sectors.
  3. To assist and support potential partner/providers in assessing their capability and capacity to engage effectively in partnering the five South West Probation Areas in the delivery of our two priority aims of:
    • Protecting the Public and;
    • Reducing Re-offending

Those of you who are solely interested in the sub-contracting possibilities will have seen the separate note regarding the actions taken since the Conferences and the next steps in terms of this process. You may feel a little frustrated by the pace of change but I hope you will understand that changes of this kind cannot be effected without due consideration of the wider implications from both a business and organisational perspective.

Our commitment remains, as always, to deliver the best value services in terms not only of cost but also both quality and effectiveness, however and by whomsoever those services are delivered, with the twin aims of reducing re-offending and protecting the public. It is for this reason that we need to ensure that the proper processes are developed and applied in determining what constitutes best value in these terms.

With regards the broader and longer term aim of building effective alliances both between the Probation Areas and potential partner/providers and, crucially, between potential partner/providers working in collaboration with one another, the Conferences sought to provide all participants with a range of tools for use in and a possible approach to the development of effective alliances.

The handouts and other materials were made available on the web site at www.probationsouthwest.org.uk and these remain accessible via this route. You will also have received a copy of Mark Darby’s book ‘The Alliance Brand’ which provides much greater detail and further tools and tips for your use. Should any of you wish to explore this avenue further then Mark can be contacted via his own web site at www.ALLIANTIST.com

From a Regional Probation perspective, the Regional Alliances Project Group, which was responsible for planning and delivering the conferences, will continue to meet on a regular basis, albeit with a revised brief in relation to the broader Business Development agenda. The group will be responsible for building on the work that was started at the Conferences in terms of both the sub-contracting agenda and Alliance building and will continue to work very closely with Martin Sollars from Clinks to identify ways of engaging ever more closely and effectively with the Voluntary Community Sector in particular.

The membership of this group comprises representatives from all 5 Probation Areas in the South West as follows:

Work is also ongoing at a National level in consultation with the Commercial and Competitions Unit (CCU) in NOMS to consider how best to support VCS organisations in particular to build their capacity and capability to partner Prison and Probation services effectively and to improve their skills in relation to the development of bids. Further information regarding this will published via the SW probation web site as it becomes available.

Should you wish to pursue any ideas or opportunities that you may be aware of at a local Area level then you should make contact with your Area representative by e mail as above.

A copy of the collated Conference Feedback is also available via the SW probation web site provided above.

Finally, on behalf of the Regional Alliances Project Group, I would just like to thank all of you who took the time and the trouble to complete the evaluation forms following the Conferences and I look forward to continuing to build effective alliances with many of you in the months and years ahead.

John Wiseman – Assistant Chief Officer Avon & Somerset Probation Area 04 July 2007

  

Feedback to organisations who registered

Dear Colleagues

Following the closure of the online registration form process on Friday 18th May 2007, the SW Probation Region received responses from 135 organisations interested in providing services for Probation in the future.

The content of the website has been updated to reflect the closure of the registration process. Organisations are still able to view the website, and also log in to the site to view their completed registration form and download the partnership conference slides and photos.

Probation in the SW have gained positive feedback from a number of organisations including other Probation Areas and regions. In the past 2 months there have been a total of 1987 unique hits to the website (unique visitors to the site); 646 in April and 1341 in May.

The five Probation Areas in the SW have undertaken an analysis of the registrations and the next stage is to move forward in a limited number of service delivery areas in the first instance.

Probation now has to take account of an approach agreed with the Regional Offender Manager, which ensures that the sub contracting of Probation service provision only occurs when it can be established that it is Value for Money to do so. In order to ensure this is the case, a ‘Best Value’ type approach has to be applied to those areas of provision. This means that it will take longer than previously envisaged to arrive at a point where sub contracting occurs.

However, in the meantime we will be contacting a number of providers about the potential and capability to work in alliance with Probation, prior to any formal tender opportunity.

Thank you for your contribution to this process, which aims over the longer term to involve a greater number of community based organisations in the reduction of re offending.

Nick Heape – South West Regional Business Development Manager

Conference Feedback Form Results
Positive Improvements
Informative Promote a better BME mix
Useful networking event more freeflowing dialogue / questions less on book
Networking possibilities Little shorter, or more breaks as quite intense
Good and very informative First sessions were pretty basic
Interactive, good networking Formal breaks for tea
review ability to partner one facilitator could have been better prepared
Informative, open and honest Breaks would have helped
Good interaction More opportunity for open debate
Very thought provoking Too long, need tea breaks, open blinds
Ineractive and thought provoking More time to network / get to know others
Thought about alliances and processes involved More focussed, more BME participation
Informative, opportunity to learn and network More interactive & info re group roles
Effective application based on research Soften the stance of ROMs office in opening addres
Very useful in developing business awareness a little more practice
Good tools and approaches to consider groups could have been larger
Interesting subject / model opportunity for all to talk about their org
Informative Shorter workshops, some activities seemed rushed
Informative More equal input from facilitators
Focussed the need for partnership not relevant to my organisation - more info prior
Knowledge is better Jargon buster
Good focus on basics - underpins delivery Too much material to get through in workshops
Networking opportunities & shared concerns / ideas pm module seemed to repeat some of am session
Interesting, potential for future alliances pm session not inspiring
Prison awareness - meeting those involved Q&A session earlier, shorter pm workshop
Useful topic and process to follow Single case study throughout
Facilitated well Less workshop slides - too much detail
Highlight necessity of building partnerships Be able to read screens a litte better
Well presented, easy to understand Bit more explanation of new concepts
Good grounding in future thinking of probation More handouts instead of "on website"
Hopefully start of journey for radical change Examples linked to proposed future opps
Very thorough, good principals, not short term fix Some of q's were a bit woolly
Good mix of theory and practical exercise Larger font on name labels & slides
Good information re organisations needs 2 hr sessions needed 10 min break
Excellent Workshop for information Microphones/PA system for hard of hearing, no lift
Good to meet local VCS orgs with focus more time for networking
Focussed clear overheads Perhaps slow the pace a little
Good networking opps More networking opportunity
Opp to find out process for future involvement could have been shorter
Some areas were relevant not directly relevant to my role but interesting
Better understanding of probation approach A bit more time to network
Interesting and new slant on partnership working last bit too rushed, not applied to thinking
Different approach, refreshing change Each session too long
Varied, interesting, good networking More video type instruction
Clarity of future provision, publishes intention more info before conference
Relaxed & structured, good time keeping, engaged Poor lunch
Insight into probation vision, good for networking pm too much sitting & listening. Fri pm feeling
Different approach worked well, interactive Not on a Friday
Good, relaxed but informative, relevant more exploration of possible partnerships
Made think creatively assume some of audience know nothing about prob
Opp to network / good understanding of direction More comfortable seating
Refreshing, useful tool for future p'ship planning not such a late finish on Friday
Informative, opp to see what probation are looking Once implemented, a review to check progress
Good content, well delivered, valuable to meet Need clarity about 10%, procurement process
Excellent opp to network & see partner range more emphasis on the latter end of the ICE map
Engaging, broke down complex process into steps pm somewhat repetitive,
Networking, information about commissioning A break in the morning session
Informative, understand attitude of probation slides a bit overloaded, simplify ohp's
Experiential and allowed for wide variety of users 2 trainers good but needs to be fully owned
Informative, good networking opps pm lacked energy, felt more superficial
Provided tools to build & develop p'ships Lunch requested wasn't available
Well presented, clear, logical Add a break & mix the groups
Formative discussion within group, opp to share Concern about commissioning & lack of pship choice
Informative, good insight into other orgs & p'ship challenges for VCS orgs & probation
Enlightening that p'ships is improve not compromis More group work in pm
Interactive, good model for p'ship development Perhaps add 1/2 hr to slow pace slightly
Lots of opp to exchange views Just looked at tip of iceberg
Opp to network  
Learnt skills which will affect p'ship in future  
Direct contact with providers, look at concepts  
Good to think about reality of working in p'ship  
Very interactive, good opp to network  
Valuable in making me think about partnering  
Best one yet from probation  
Useful info on forming successful p'ships  
Framework to develop - useful tool  
Really creative day - inspiring  
Learnt some useful things  
Good preparation for future bidding  
Shared vision when teams split for exercises  
Useful info and positive input from group  
Practical useful approach can be used immediately  
Experiental work, very helpful  
Enjoyed workshop discussions  
Focussed on subject matter  
Some good points  
Interactive and informative  
Meeting others, fun delivery am, thought provoking  
Opened my eyes to opps & other orgs  
Chance to meet / network  
Workshop involved us very effectively  
Introduced me to area of which I was ignorant  
Well delivered, interactive and well paced  
Clear info & guidance, good reaction from all  
Good opp to develop relationships  
Clear, checking out of understanding, well timed  
Networking opportunity  
Practival, useful & good opp to think about issues  
Good structure / environment and lectures  
Good model to work to, meet potential competitors  
Organised approach to future  
Networking & opp to explain joined up ability  
Good thorough info to p'ship working  
Relevant material  
Undersating the fundamentals of building alliances  
useful to stop & think about process involved  
Broad range of participants (vcs/prob/private)  
Very worthwhile, good exercises  
Refreshin, great delivery & enthusiasm  
Good information and preparation for p'ships  
Userful model to use & relevant, networking  
Useful structure to think through position  
Opp to hear experience/thoughts/anxieties  
Useful & practical exercises, good to have book  
First half of day inspirational  
Excellent, captureds essentials  
Networking, framework  
Good delivery, great opp to meet other orgs  
Interactive  
Excellent in linking p'ship - Boss should attend  
Useful practical workshops with tools to take away  
Workshop well organised and thought out  
Greater understanding of required alliance criteri  
Good concepts, space to explore / apply  
Excellent interactive learning methods  
Focussed mind on what needs to be done-alliances  
Good theoretical framework to build alliances  
Building Alliances to Reduce Re-offending in the South West
techco.co.uk Avon & Somerset Probation Criminal Justice SW Partnership